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🔒 Privacy Policy & Data Protection

Lepak 88 Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Players

Lepak 88 takes your privacy seriously. This document clearly explains what data we collect, how it is used, who can access it, and what rights you have as a user of our platform in Malaysia. No confusing legal language — we've written this in plain, straightforward terms.

Last Updated: January 2026 Version 3.1 Bahasa Melayu
This Privacy Policy complies with Personal Data Protection Act 2010 (PDPA) Malaysia. By using the platform Lepak 88, you agree to the collection and use of data as described in this document.
Our Privacy Commitment
SSL 256-bit Encryption
PDPA Compliance
Data Is Not Sold
Right to Delete Data

Six Privacy Principles Lepak 88

How we handle your personal data is guided by six core pillars of privacy protection.

Minimum & Purpose-Driven Data Collection
We only collect data that is strictly necessary to provide you with Lepak 88 services. No data is collected excessively or for purposes unrelated to the operation of our platform.
Encryption & Layered Security
All data transmitted between your device and Lepak 88's servers is encrypted using 256-bit SSL. Stored data is further protected by a multi-layered security system and strict access controls.
Your Data Is Not Sold to Third Parties
lepak 88 does not sell, rent, or trade users' personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a commodity.
Full PDPA Malaysia Compliance
All our data management practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have appointed a Data Protection Officer responsible for ensuring ongoing compliance.
User Rights Fully Respected
You have the right to access, correct, delete, or transfer your personal data. You also have the right to withdraw your consent to data processing at any time. Lepak 88 respects and supports the exercise of these rights.
Full Transparency in All Practices
We are transparent about what data is collected, for what purpose, how long it is retained, and who it may be shared with. There is no hidden agenda in how we handle your data.
📖 Privacy Policy Introduction

Why Data Privacy Matters to Lepak 88 and Our Malaysian Players

When you register and use the platform Lepak 88, you entrust us with fairly sensitive information — your full name, phone number, bank account details, and your betting activity records. That trust is not something we take lightly. For us at Lepak 88, protecting user privacy is a core responsibility we do not compromise on — not merely a compliance checkbox to tick once a year.

Many of us today are far more aware of the value of personal data than we were just a few years ago. We understand that information about our habits, our preferences, and the way we use a platform can be highly valuable — and that is precisely why it matters that you know exactly how Lepak 88 handle that data. This Privacy Policy is not written as a lengthy, jargon-filled legal document, but as an honest and straightforward explanation of our data practices, in plain language that all our Malaysian players can understand.

Platform Lepak 88 operates in Malaysia and is in full compliance with Personal Data Protection Act 2010 (PDPA) — Malaysia's primary legislation governing how organisations handle individuals' personal data. The PDPA requires us to collect data only for legitimate purposes, store it securely, not disclose it without consent, and allow individuals to access and correct their own data. We comply with this law not merely because we are required to, but because it reflects the values we believe in.

Data we collect while you use Lepak 88 can be divided into two main categories. First, data you provide directly — such as your name, phone number, email address, date of birth, and bank account details during registration or the identity verification (KYC) process. Second, data generated automatically when you use the platform — such as your device's IP address, browser type and version, betting activity records, deposit and withdrawal transaction records, and other technical information that helps us ensure the platform runs smoothly for you.

The primary purpose of collecting this data is to provide the service Lepak 88 to you effectively — verifying your identity, processing deposits and withdrawals, maintaining your betting records, providing relevant customer support, and safeguarding your account. Data is also used to meet legal compliance requirements such as anti-money laundering (AML) and know your customer (KYC), which are statutory obligations for financial platform operators in Malaysia.

One thing we want to make absolutely clear: Lepak 88 does not sell players' personal data to any third party for marketing, advertising, or commercial purposes. This is our absolute and unchanging policy. In certain cases, we may need to share data with third parties who help us operate the platform — such as payment service providers including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX, or our game software providers. All such third parties are bound by strict confidentiality agreements and may only use your data for the purposes specified in their contracts with us.

As a user Lepak 88 and Malaysian citizens protected under the PDPA, you have several important rights regarding your personal data. You are entitled to know what data we hold about you, request a copy of that data, correct any inaccuracies, request deletion of your data under certain circumstances, and withdraw your consent for specific uses of your data. To exercise any of these rights, contact our support team by email at support@lepak88.asia or via live chat within the platform.

We also use cookies and similar tracking technologies on the platform Lepak 88 to deliver a better user experience, remember your login preferences, analyse how the platform is used, and detect any unusual security activity. You can manage your cookie settings through your web browser, although disabling certain cookies may affect the functionality of some parts of the platform. This Privacy Policy will be updated from time to time to reflect changes in our practices or the latest legal requirements. The date of the most recent update is always displayed at the top of this page.

01

Personal Data We Collect

Lepak 88 collects your personal data through two main channels — data you provide directly and data generated automatically during your use of the platform. Below is a detailed breakdown of the types of data we collect:

Data You Provide Directly
  • Identity Information: Full name, identification card number (MyKad), date of birth, gender, and nationality — collected during registration and the KYC process.
  • Contact Information: Mobile number, email address, and residential address where required for verification.
  • Financial Information: Bank account number, bank name, account holder name, and digital wallet details (TNG eWallet, GrabPay, Boost, ShopeePay, DuitNow) for deposit and withdrawal purposes.
  • Verification Documents: A copy of your MyKad, driving licence, or other identification document requested during the KYC process for identity verification.
Automatically Generated Data
  • Technical Data: IP address, browser type and version, operating system, screen resolution, and device information used to access Lepak 88.
  • Usage Data: Pages visited, time spent in each section, actions taken within the platform, and general navigation patterns.
  • Betting Records: A complete history of bets placed, games played, session duration, outcomes, and win/loss records.
  • Transaction Records: A complete history of deposits, withdrawals, bonuses received, and all fund movements within your Lepak 88 account.
02

Purposes for Using Personal Data

Lepak 88 using your personal data for the lawful and stated purposes listed below. We do not use your data for any other purpose not mentioned here without first obtaining your renewed consent:

Purpose of Use Data Type Legal Basis
Registration & account management Identity Contact Contractual Agreement
Processing deposits & withdrawals Finance Identity Contractual Agreement
Identity verification (KYC) Identity Documents Legal obligations
Fraud prevention & AML All types Legal obligations
Customer support Contact Transactions Legitimate interests
Platform improvements Usage Technical Legitimate interests
Marketing communications Contact Your consent
Marketing communications: We only send promotional emails or notifications about offers Lepak 88 if you consented to receive them during registration. You may opt out of such communications at any time via the "Unsubscribe" link in any email or through your account settings.
03

Data Sharing with Third Parties

Lepak 88 does not sell, rent, or trade your personal data. However, in the course of operating our platform, there are situations where we need to share certain data with trusted third parties. The following is a complete list of third-party categories that may receive your data and the reasons why:

  • Payment Service Providers: DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX providers need to receive the necessary transaction details to securely process your deposits and withdrawals. They are subject to their own privacy policies and confidentiality agreements with us.
  • Game Software Providers: Licensed game providers such as Evolution Gaming, Pragmatic Play Live, and Playtech may receive session data required to operate live games properly and fairly.
  • Regulatory Authorities & Law Enforcement: We are legally required to disclose certain information to the relevant authorities upon request through valid legal process, including in connection with AML-related investigations.
  • Analytics & Security Providers: Technical service providers who help us analyse platform usage, detect security threats, and improve user experience. All data is processed in anonymised or aggregated form wherever possible.
  • Identity Verification Services: Licensed third-party KYC service providers assist us in verifying user identities and submitted documents to meet our legal compliance requirements.
Important: Every third party that receives your data is required to sign a data processing agreement stipulating that they may only use the data for specified purposes, handle it securely, and may not disclose it to any other party without our authorisation.
04

Data Security & Protection Measures

Lepak 88 continuously investing in security infrastructure to ensure your personal data is protected to the highest standard. The following are the key security measures we have in place:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using the latest TLS protocol, making it virtually impossible for unauthorised parties to intercept or read your data in transit.
  • Server Security: Data is stored in data centres that employ multiple layers of physical and digital security controls, including advanced firewalls, intrusion detection systems, and 24/7 security monitoring.
  • Internal Access Controls: Access to users' personal data within Lepak 88's internal systems is restricted to staff who genuinely require it to carry out their duties, with the principle of least privilege applied consistently.
  • Two-Factor Authentication (2FA): We encourage all users to enable 2FA on their accounts. Internal staff accessing sensitive systems are required to use 2FA without exception.
  • Regular Security Audits: The Lepak 88 platform undergoes regular security assessments and penetration testing by independent third parties to identify and address any vulnerabilities before they can be exploited.
  • Staff Training: All Lepak 88 staff who handle personal data receive comprehensive privacy and data security training, along with regular updates on the latest threats and best practices.

While we take these extensive and comprehensive measures, no digital security system is 100% impenetrable. If you suspect your account has been compromised or notice any suspicious activity, please contact our support team Lepak 88 immediately via live chat or email at support@lepak88.asia.

05

Cookies & Tracking Technologies

Platform Lepak 88 using cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit a website.

  • Essential Cookies: Required for core platform functionality — such as maintaining your login session, saving language preferences, and ensuring session security. These cookies cannot be disabled without affecting platform functionality.
  • Analytics Cookies: Helps us understand how users interact with the platform — which pages are popular, where users encounter issues, and how the navigation flow can be improved. Data is collected in aggregate, anonymised form.
  • Functional Cookies: Saves your personal preferences and settings — such as your preferred odds display limit, language settings, and interface preferences — so you do not have to reconfigure them each time you log in.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may cause certain platform functions Lepak 88 not function correctly, including login and session security features.

We do not use cookies to track your activity outside of our platform Lepak 88 or to build targeted advertising profiles based on your activity on other websites. Our tracking is limited solely to activity within our own platform.
06

Data Retention Period

Lepak 88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following are the general retention period guidelines we follow:

  • Active Account Data: Retained for as long as your account remains active, and for an additional period following account closure, as outlined below.
  • After Account Closure: Transaction data and financial records are retained for a minimum of 7 years after account closure to meet Malaysia's tax and anti-money laundering legal requirements.
  • KYC Documents: Copies of identity verification documents are retained for a minimum of 5 years after the business relationship ends, in accordance with AML compliance requirements.
  • Support Communication Records: Customer support conversation logs are retained for a period of 2 years for reference and service quality improvement purposes.
  • Anonymised Analytics Data: Usage data that has been processed into anonymised aggregate form may be retained indefinitely for trend analysis and long-term product improvement purposes.

When data is no longer needed and there is no legal requirement to retain it, Lepak 88 will securely delete or anonymise it using methods that ensure the data cannot be recovered or re-linked to you.

07

Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 (PDPA) Malaysia and the Privacy Policy of Lepak 88, you have the following rights regarding the personal data we hold about you:

Right of Access
You have the right to request and receive a copy of the personal data we hold about you in a readily readable format. Requests will be processed within 14 business days.
Right to Rectification
If the data we hold about you is inaccurate or out of date, you have the right to request a correction. We will update your data within 5 business days.
Right to Erasure
Under certain circumstances, you may request the deletion of your personal data. This right is not absolute — it may be limited by legal data retention obligations.
Right to Withdraw Consent
You may withdraw your consent for the use of your data for specific purposes such as marketing communications at any time via your account settings or by contacting us.
Data Portability Rights
You have the right to receive a copy of the data you have provided to us in a structured, machine-readable format, for transfer to another operator if required.
Right to Restrict Processing
In certain circumstances, you may request that we restrict how we use your data while a particular issue or dispute is being resolved.

To exercise any of the above rights, submit your request via email to support@lepak88.asia with the subject line "Personal Data Rights Request" and clearly state the right you wish to exercise along with the information needed to verify your identity. We will respond within the timeframe required by law.

08

Child Data Protection

Platform Lepak 88 is a service restricted to users aged 18 years and above only. We do not knowingly collect any personal data from individuals under the age of 18.

If we find that we have inadvertently collected personal data from someone under the age of 18, we will promptly take steps to delete that data and close the associated account. Parents or guardians who suspect their underage child has registered on our platform are encouraged to contact us immediately at support@lepak88.asia.

We employ multiple mechanisms to prevent underage registration, including age verification during sign-up and rigorous KYC checks. However, we acknowledge that no prevention system is perfect and we rely on the cooperation of parents and guardians in this regard.

09

Privacy Policy Amendments

Lepak 88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, the latest legal requirements, or new platform features that require additional data collection. All amendments will be published on this page with a clear update date.

For material amendments — those that substantially change how we use your data — we will notify you by email to your registered address or via an in-platform notification Lepak 88 at least 14 days before the amendments take effect, giving you sufficient time to review the changes.

We encourage all users Lepak 88 to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made. Continued use of the platform after the effective date of any amendments constitutes acceptance of the updated policy.
10

Contact Us about Data Privacy

For any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may reach us through the following channels:

  • Privacy Email: support@lepak88.asia — Use the subject line "Data Privacy" to ensure your enquiry is directed to the right team. We aim to respond within 2 business days.
  • Live Chat: Available 24 hours a day, 7 days a week within the Lepak 88 platform. For privacy enquiries that require identity verification, you may be asked to follow up via email for security purposes.
  • WhatsApp & Telegram: Available for general enquiries. For requests involving sensitive personal data, email is the recommended channel as it maintains a clear record.

If you are dissatisfied with how we handle your privacy enquiry, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, the regulatory body responsible for overseeing PDPA compliance in Malaysia.

FAQ – Privacy Policy Lepak 88

Answers to the questions players ask most about data privacy on our platform.

Your bank account information at Lepak 88 is only shared with the relevant payment service providers to process your deposit and withdrawal transactions — for example, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or your own bank via FPX. This sharing is limited strictly to the information needed to complete those transactions. We do not sell or disclose your financial information to any other party for marketing, advertising, or commercial purposes. All payment providers we work with are bound by strict confidentiality agreements and adhere to recognised industry security standards.

To request a copy of your personal data, send an email to support@lepak88.asia with the subject line "Personal Data Access Request". In your email, please include your full name, registered phone number, and the email address associated with your Lepak 88 account for identity verification. We may request additional information to verify your identity before processing the request, as a security measure to ensure data is only released to the legitimate account holder. Your request will be processed within 14 business days, and we will send your data in a readable format to your registered email address.

You may request deletion of your personal data after closing your Lepak 88 account. However, this right is not absolute, as certain legal requirements oblige us to retain specific data for a defined period following account closure. In particular, financial transaction data and betting records must be kept for a minimum of 7 years in accordance with Malaysia's anti-money laundering (AML) and tax legal requirements. KYC documents such as copies of your identification card must be retained for a minimum of 5 years. Data not subject to legal retention requirements will be deleted or anonymised within 30 days of your request being processed. We will clearly inform you which data can be deleted and which must be retained, along with the reasons.

Lepak 88 does not sell or share your personal data with third-party advertising companies for targeted advertising purposes. We do not use cross-site tracking cookies to build an advertising profile of you based on your activity on other websites. The only marketing communications we send are emails and notifications about Lepak 88's own promotions and offers — and only if you have agreed to receive them at the point of registration. You may opt out of these marketing communications at any time by clicking the "Unsubscribe" link in any of our promotional emails or through your account settings.

While we take extensive security measures to prevent data breaches, we understand that players want to know what would happen in such a scenario. In the event of a security breach involving your personal data, Lepak 88 will take immediate action to contain the breach and assess its scope and impact. We will notify affected users and the relevant authorities within the timeframe required by law. The notification will include details of the type of data potentially affected, the steps we have taken to address the situation, and recommended actions you can take to protect yourself. We regard transparency in the face of security incidents as part of our responsibility to our players.
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